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A certain suite of templates can shape workplace behavior so that all team members convey weekly, “I’m trustworthy.”
The typical team leaves trust to chance. We rely on meetings and email to signal trust and trustworthiness.
 
Trust has four ingredients: competence, honesty, dependability, and benevolence. Our current communication habits tolerant low trust in all four ingredients. Could we craft templates and habits for those templates to improve trust so much that we do not leave it to chance? Yes. This session shares ten such templates and their habits: ten tools to make untrustworthy behavior uncomfortable and mentor ourselves so that we don’t leave trust to chance.
 
Key Point
 
A certain suite of templates can shape workplace behavior so that all team members convey weekly, “I’m trustworthy.”
 
Bio
 
Robert Snyder is the founder and president of Innovation Elegance, LLC. His thirty-year career spans roles such as developer, project management, change management, sales enablement, and the performing arts. His career path includes corporate roles, consulting roles, startups, PMP, and Agile certifications. He’s performed in numerous vocal, dance, and theater ensembles. Robert earned his BS in Electrical Engineering from the University of Illinois and his MBA in Strategy from the Kellogg School of Management at Northwestern University. 
 
Robert is publishing a series of books on innovation methodology.
 
• “Elegant Leadership: Distinguishing the Good, the Bad, and the False” (targeting 2026)