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Analyst Catalyst Blog
The Tool Doesn't Think for You: AI in Business Analysis
Yulia Kosarenko joined Business Analysis Live! to explore what happens when AI can produce the deliverables but not the thinking behind them.
Business Analysts Are Ready. Are Their Leaders?
Business analysts are delivering more than their organizations see. A 2026 IIBA webinar series with Laura Brandenburg surfaced what practitioners are quietly building and the five conditions that only leaders can fix.
One Size Doesn’t Fit All: Choosing the Right Service Desk Software
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.